Frequently Asked Questions (FAQ)
Welcome to the Frequently Asked Questions section of Authentic Toy Horse. We understand that when investing in high-quality collectibles, you likely have questions about the authenticity, care, and value of your potential purchases. This guide is designed to address your most common concerns and help you make informed decisions when browsing our extensive collection.
Is Authentic Toy Horse an official distributor?
Yes, absolutely. We are proud to be an authorized online retailer for Authentic Toy Horse products. Every single model listed on our website, authentictoyhorse.com, is a guaranteed genuine article. We maintain strict supply chain standards to ensure that when you receive a package from us, you are getting the original, high-quality product you expect, complete with official markings and packaging.
How can I tell if a model is rare or valuable?
Determining the value of a collectible can be complex, as it depends on factors like mold availability, paint application rarity, and specific production history. On our website, authentictoyhorse.com, we provide detailed descriptions for each item. We clearly label items that are marked as “Retired” (no longer in production) or “OOP” (Out of Production), as these tend to hold higher resale or collectible value. Additionally, we highlight special editions, such as those produced for specific festivals or clubs, which are often sought after by serious collectors.
What is the difference between “Traditional” and “Classic” scales?
Understanding the scale is crucial for collectors who want their herds to be proportionally accurate. Authentic Toy Horse products are categorized into different size families:
- Traditional Scale: This is the most common size, representing a 1:9 scale. It is roughly the size of a large bar of soap and is the standard for most modern breeds and fantasy models.
- Classic Scale: Slightly larger than Traditional, this 1:6 scale represents an average-sized horse. It is ideal for collectors who prefer a more substantial feel or who are looking for models of older, vintage molds.
- Paddock Pals & Stablemates: These are smaller scales (1:12 and 1:32 respectively), perfect for creating large herds or dioramas due to their compact size.
How should I care for my Authentic Toy Horse models?
Proper care ensures your models retain their beauty for years to come. We recommend keeping your models out of direct sunlight, as prolonged exposure can cause the paint to fade over time. For cleaning, simply use a soft, dry cloth to dust the surface. If deeper cleaning is required, slightly dampen the cloth but avoid getting water into the packaging if the item is still carded. Store your collection in a cool, dry place to prevent any damage from humidity.
Can I find models of real horses on your site?
Yes, you can. We offer a wide range of models that are licensed replicas of famous real-world horses. These include champions from various equestrian disciplines such as reining, dressage, and racing, as well as beloved pop culture icons. These models are often painted to match the exact markings, colors, and even the tack used by the actual horse, making them highly accurate tributes.
Do you offer international shipping?
We cater to a global community of horse enthusiasts. While specific shipping zones and methods are detailed at checkout, we generally support international orders. Please note that import duties, taxes, and customs fees are not included in the item price or shipping charges and are the responsibility of the buyer upon delivery in their respective countries.
What if the item I want is currently out of stock?
We source a vast inventory, but due to high demand, some items may occasionally go out of stock. If you are looking for a specific model that is not currently listed on authentictoyhorse.com, we recommend checking back regularly or signing up for our newsletter. We frequently update our catalog with new releases and restocks of popular retired items.